Why pick your solutions before you understand your problems? Introducing Legal's First Performance, Profitability & Innovation Group
This week we announced the creation of the PPI Group: leveraging your legal expertise and our experience to drive performance, profitability, and innovation.
We've joined forces with the legal industry’s top consultancy, Fireman & Company. We’re bringing together leading experts in pricing, process improvement, knowledge management, legal project management, and data analytics to create the industry’s first ever Performance, Profitability & Innovation practice.
Every law firm and legal department defines performance excellence differently. What they want and need depends on their unique challenges, their people, their culture. Until now, attorneys have had to hire individual consultants with specific expertise. They had to choose their solutions before they understood the root of their problems.
Our PPI Group changes all that. We start with an in-depth understanding of our clients’ needs, and then provide our clients with a flexible, integrated, comprehensive approach to improving legal service delivery. The result is much more than the sum of its parts.
For the last four years, we’ve advised our clients across North America on strategy, Lean thinking, and process improvement. As we’ve always said, process improvement is a critical, foundational element in achieving excellence. Many of our clients continue on with a range of other changes and innovations, including enterprise search, knowledge management, and legal project management. Now, together with Fireman & Company, we can support our clients along that full range.
We’ll continue to assist our current clients in meeting their process improvement objectives, and now we can offer them additional support through the PPI Group. We’ll also continue to offer our open-enrolment LeanLegal™ and Foundations of Lean workshops.
If you have any questions, or would like to learn more about how the PPI Group can help you achieve overall excellence in legal service delivery, please contact us. We’d be delighted to speak to you.
Karen Dunn Skinner and David Skinner