We are pleased to be working with Barley Snyder, a full-service law firm in Central Pennsylvania. Last week, twenty-three members of the firm participated in Gimbal’s one-day workshop, Lean Six Sigma for Legal Professionals. The group included attorneys, assistants, paralegals and administrative personnel drawn from the firm’s five offices.
Tim Dietrich, the firm’s managing partner, said, “The day exceeded our expectations. We feel that with the added expertise that Gimbal has provided, we are able to provide the highest and most comprehensive level of service to our clients.”
Our goal was to introduce the team to Lean Six Sigma and highlight ways they could use it to expand their existing Practice Excellence® initiative. We taught them them a practical framework for process improvement and left them with a set of tools they can use to develop sustainable solutions to optimize Barley’s legal services and supporting business and administrative processes.
The day included interactive sessions and a hands-on mapping exercise using one of Barley’s legal processes. The team’s commitment and engagement were obvious. They understood the potential of process improvement and were able to apply some of the tools right away, suggesting immediate changes that will enhance the client experience at Barley.
Mike Mixell, a senior partner on the firm’s management committee, added, "I thoroughly enjoyed the day.”
Dorothy Rund, PHR, Human Resources Director, said she chose Gimbal because “they offered the right mix of practical legal experience and Lean Six Sigma expertise.”
You can read more about Barley’s reaction to the workshop in their press release.
To learn how your firm or legal department can benefit from our our one-day workshop, contact us or visit our Professional Development page and download a summary and outline. For more practice management advice, follow us on Twitter and Facebook, and subscribe to our blog, The Lean Law Firm.